Effective Date: February 3, 2026

1. Introduction

INFANZO LLC (“INFANZO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit or shop on https://infanzo.store/ (the “Site”).

2. Information We Collect

We may collect the following types of information:

  1. Information you provide: name, email address, phone number, billing and shipping address
  2. Order and purchase details: items purchased, order history, and transaction records
  3. Payment confirmations: we receive confirmation from payment processors, but we do not store full card numbers
  4. Customer support communications: messages you send us about orders, returns, or questions
  5. Device and usage data: IP address, browser type, device identifiers, pages viewed, and interaction data
  6. Cookies and similar technologies: described in Section 6

3. How We Use Your Information

We use personal information to:

  1. Process and fulfill orders, including shipping and delivery updates
  2. Provide customer support and respond to requests
  3. Send important transactional messages (order confirmations, service notices)
  4. Improve website features, performance, and customer experience
  5. Help prevent fraud and maintain site security
  6. Comply with legal obligations and enforce our policies

4. Sharing Your Information

We do not sell your personal information. We may share information with:

  1. Service providers (payment processors, shipping carriers, email providers, analytics partners) who assist us in operating the Site and fulfilling orders
  2. Legal authorities when required by law or to protect rights, safety, and property
  3. Business transfer parties if INFANZO LLC is involved in a merger, acquisition, or sale of assets (as permitted by law)

5. Data Retention

We keep information only as long as needed for order fulfillment, customer service, legal/tax requirements, dispute resolution, and policy enforcement. When appropriate, we delete or anonymize information.

6. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tools to:

  1. Support essential shopping functions (cart and checkout)
  2. Save preferences and improve your experience
  3. Measure site traffic and performance
  4. Support fraud prevention and security
    You can control cookies through your browser settings. Disabling cookies may limit certain Site features.

7. Your Privacy Choices

Depending on applicable laws, you may request to:

  1. Access certain personal information we hold
  2. Correct inaccurate information
  3. Delete certain information (subject to legal exceptions)
  4. Opt out of promotional emails (use unsubscribe links or contact us)
    To submit a request, contact us using the details in Section 11.

8. Security

We use reasonable safeguards designed to protect your information. However, no online transmission or storage method can be guaranteed completely secure.

9. Third-Party Links

Our Site may link to third-party websites. INFANZO LLC is not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Contact Information

INFANZO LLC (EIN: 33-1957347)
Address: 200 W SANTA FE AVE STE B, GRANTS, NM 87020
Email: support@infanzo.store
Phone: +1 505-345-2353
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (MT)
Website: https://infanzo.store/