Effective Date: February 3, 2026
1. Where We Ship
We currently ship only within the United States.
2. Free Shipping
We offer FREE shipping on all U.S. orders.
3. Order Cut-Off Time
Orders placed on business days by 5:00 PM (MT) are typically processed the same day when possible. Orders placed after the cut-off time, on weekends, or on holidays will be processed the next business day.
4. Processing Time
Our processing time is 1–2 business days. This includes order review, packing, and preparing the shipment for carrier pickup.
5. Standard Delivery Estimate
After processing, standard U.S. delivery is estimated at 5–7 business days. Delivery timelines are estimates and can vary due to carrier delays, weather, or peak seasons.
6. Tracking
Tracking information is provided when available. Please allow 24–48 hours after shipment for tracking updates to appear in the carrier’s system.
7. Incorrect or Incomplete Addresses
Customers are responsible for entering a complete and accurate shipping address. INFANZO LLC is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information.
8. Shipping Delays
While we work to ship orders promptly, delays can happen beyond our control. If your shipment appears delayed, contact us and we’ll help review the shipment status.
9. Contact Information
INFANZO LLC (EIN: 33-1957347)
Address: 200 W SANTA FE AVE STE B, GRANTS, NM 87020
Email: support@infanzo.store
Phone: +1 505-345-2353
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (MT)
Website: https://infanzo.store/